All operators in the UK will be prohibiting the use of credit cards on their sites in line with new regulations which come into effect on 14th April 2020.

Over the coming weeks you may notice some changes to our site as we get ready. We will be communicating with our customers before the changes to ensure that everyone understands what will change, and is able to plan ahead, so that your enjoyment of our sites is uninterrupted.

What this means for our customers:

Once the changes are in place, you will no longer be able to use a credit based payment method to deposit on our site.

This means that you will not be able to add a new credit card or other credit based payment method (such as Paypal Credit).

If your current active payment method is credit based, you will need to register a new payment method.

If you attempt to deposit using a credit based payment method after the changes, your transaction will be declined.

Please be aware, you will no longer be able to withdraw to a credit card after the change comes into effect.

We will continue to accept the following payment methods: debit cards and PayPal. To register a new payment method simply visit the deposit page on your account and add a new payment method.

These changes support our commitment to providing a safe and enjoyable gambling experience - you can find out more about our safer gambling commitment here.

If you have any queries around this, please don’t hesitate to contact our Customer Support Team who are on hand 24 hours days, 7 days a week via live chat and email.

Take Time to Think | BeGambleAware.org | 18+

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