If you've been asked to verify your account, we will require you to send in some further identification in order to complete your account verification.

Don't worry, it's just a measure to ensure safety and security whilst playing on our site and it won't be long until you're back playing your favourite slots and casino games.

All we need is for you to do is send us:

- A photocopy, scan or photograph of your passport or drivers licence to verify your date of birth.

- A photocopy, scan or photograph of a utility bill or statement dated recently showing your address and the date of issue clearly

Please send this to us via email at verifications@21.co.uk or alternatively you can post it to us at:

Verification Team
PO Box 482
Newcastle upon Tyne

Take Time to Think | BeGambleAware.org | 18+

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